Who
Cares?
Who Cares? Obviously Acclaim doesn't. If you bought Turok
2: Seeds of Evil for the PC, you most likely understand
what I mean. When you buy a game, you do plan to get your
moneys worth, right? Hopefully not when you bought T2,
because you wouldn't have. "Why bash a huge company
like Acclaim that gave us Turok in the first place,"
you ask? It's basicly to warn you and hopefully open
Acclaim's eyes to the fact that your customers come a
little bit before the money. And by the way, Acclaim
didn't make Turok, Iguana did.
Here's the story for those that don't know. Turok 2:
Seeds of Evil for the PC is a great game. It features
graphics much better than the N64, and no slow framerates
to name a few. Here is the problem. Turok 2 comes with
multiplayer games that matched and exceeded many
multiplayer games to this day, but Acclaim didn't ever
focus on it. For about three months, Acclaim supported
the multiplayer games with servers, and one patch. But
then the fourth month had to come. Acclaim never made
another patch even though the game was in great need of
them, the server they supplied for webmasters to host
would crash every few hours, and basicly, they didn't
care.
Now this is the thing that really gets to me besides the
fact that Acclaim never did realize the amazing game they
had at hand. One of Acclaims customers (this most likely
happened to more than one person) sent e-mail after e-mail
trying to find out any information at all regarding Turok
2 and what would be done about the problem. Acclaim would
either not reply at all, or reply making it sound like
they cared. I have those e-mails just so there is plenty
of proof. This is a series of letters sent and recieved
by a Turok 2 clan member. Here they are.
Here is one of the first letters sent:
Hey, I a few questions You said that there wouldnt be a
conversion of rage wars..Well are you planning on making
a game based on the turok2 multiplayer engine? Yes i know
that maintaning the servers costs money we have a few
nice people thatr run servers for us couldnt you just
think of running some?(well this isnt really important)
BUT THIS IS there a MAJOR bugs in this game i will tell
you a few of them then you will maybe consider making a
patch someone has learned that by typing a certain hack
code in the console allows you to see through walls which
enables peoeple to stand at a wall and shoot everyone in
the level with out people even knowing....there a new
bugs poping up every day...there is one bug where you
press press strafe left and forward if you hold it for
long enough you will walk straight through the wall!! and
people hide in there and shoot you from inside the wall
the peoeple in the game cant see them....another bug is (there
are many of these) if i got a a particular spot in a
level and press jump quickly you go up through the roof....In
arena there is one level when you jump over the edge you
get stuck...and someone in the game has cracked it by
allowing him self to be not killable you shoot him 100
times he wont die his name is Cptn hacker.i think his a
hacker anyway THAT IS JUST A SAMPLE OF THE BUGS WE HAVE
TO DEAL WITH WHEN WE PLAY TUROK2 Onto the question sheet..someone
that one of my friends rang said on the phone that "they
were amazed that people still play turok 2" and that
he was going to send us all a question sheet!!
thank you
James
Here was their response:
There will not be a conversion of Rage Wars to PC because
we felt that the N64 would be the best format for it.
Maintaining servers takes time and money and there simply
isn't enough demand for online Turok 2 for us to make it
wholly worthwhile. Also when there is a consistent bug we
do try to make patches, but currently most of the
remaining bugs are solved through updating drivers. If
you have anything specific we can see if there is a
simple answer.
I am afraid I have nothing on record that details sending
your friend a question sheet - this was probably due to
the person who took the call thinking you were going to
send us one.
I hope this is of use to you.
Obviously no help that time. Here was the next
recorded letter to be sent:
HELLO, PLEASE READ THIS
OK now the exact problem is acclaim you have stopped
running servers for turok 2. I have been playing it ever
since the demo came out i love thi sgame and i cant
believe you can just forget about the people who love
this game. Turok 2 beats the hell out of quake ut, and so
on..NOW ON TO THE MAJOR PROBLEM WITH TUROK 2 THERE SEEMS
TO BE A MAJOR BUG IN THIS GAME THAT YOU HAVENT FIXED IF
YOU TYPE A CERTAIN HACK CODE IN THE CONSOLE YOU CAN SEE
THROUGH WALLS WHICH ENABLES YOU TO SEE THE WHOLE LEVEL
WHICH MEANS PEOLPE CAN JUST STAND AT ONE WALL AND SHOOT
EVERYBODY THAT WALKS PAST WITHOUT THE PLAYER WHO GOT SHOT
EVEN KNOWING ABOUT IT NOT TOO MANY PEOPLE KNOW ABOUT THIS
BUT IF THIS GETS OUT THIS GAMES WILL BE RUINED IS THERE
ANY CHANCE OF MAKING A PATCH FOR THIS GAME. ALSO THERE
ARE HUNDREDS OF BUGS STILL IN T2, WALKING THROUGH WALLS,
GHOSTS, I KNOW YOU DONT WANT TO SPEND ANY MORE MONEY ON
THIS GAME, SO MY NEXT QUESTION IS CAN YOU "think"
ABOUT MAKING A NEW GAME THATS BASED ON TUROK2 THE WAY
THAT THERE IS NO "SHOOT LAG" THIS GAME PLAYS
ALOT DIFFERNENT TO ALL THE OTHER MULTIPLAYER GAMES I HAVE
PLAYED AND I LOVE IT. IT SEEMS A REAL SHAME YOU GUYS DONT
CARE ABOUT US ANYMORE :( PLEASE EMAIL BACK A MESSAGE (if
you even read this) OR TELL ME WHO I CAN TALK TO ABOUT
THIS PLEASE....THankyou
Many People love this game you had a hit on your hands ..but
you caused this game downfall..this game is much better
than UT and quake 3 !
Here was his reply from Acclaim:
==Hmm... well, he got no reply to this letter.==
The next letter sent was not recorded, but it had to
do with how Turok 2 is better than Q3 and UT. Here was
the reply he recieved:
"I have forwarded your message to the creative
director in the USA - hopefully he will be able to give
you a good answer...As it is, I agree with what you are
saying, though the online market is (fairly) sewn up by
he Quake/Unreal community. At the moment there are no
details available on Turok 3 (yet!), but maybe your
points will be rectified by then. I hope so because I am
a gamer and I know Turok could and shouldbe the last word
in FPS!"
Of course there was no reply from the Creative Director,
so he sent another message asking why there was no
response. Here was his answer:
"Unfortunately, due to our rather hectic schedule (Turok
3/Armorines/Rage Wars etc) there has been no reply as yet.
I have spoken to the guys in the States and they are
looking into the situation."
Let me just comment here. Why would the person checking
the e-mail be busy with Turok 3, Armorines, and Rage
Wars?
It had been 4 months since that last letter. No
replys, no nothing. He decided to write a new letter, but
not take the concerned customer approach anymore. Neither
would I.
To: consumerservice@acclaim.com
> > Subject: hahaha
> > > > you thought u heard the last from me
>
NO!!!!!!!!!!!!!!
> > whats the deal woth TUROK 2 (pc)
> > this game has become popular of the last few
weeks
> ,
> > > > WHY ISNT THERE A PATCH FOR IT ?/???
> > > i paid my money at least i deserve an
answer > >
and dont give me
that
> LAME excuse > "we are to busy with rage wars
blah"
> > > when you have screwed that game too
!!!!!!!!!!!!
> > > this company is the most corrupt company i
have
> ever
> > seen ! > > why do i have so much trouble
getting
a answer
> from
> > you people; > > something has to be done
, > me
and my fellow turok
2
> /rw webmasters are going
> to
> > start forming an alliance against acclaim.
> > > > you guys should be ashamed of
yourselves ! >
If Acclaim were concerned, this would most likely get to
them, but here was what they had to say:
> --- PCsupport <PCsupport@acclaim.com> wrote:
> > > > Thank you for contacting Acclaim
Entertainment.
> > Sorry for your Dislike of Acclaim
Entertainment,
> > heaven forbid we would want
> > an uprisal from our customers. What is your
issue
> > with Turok 2? There is a
> > Multiplayer patch. How can we help you?
> > > > Thank you for writing. > J.C.
> > Please include all previous e-mails to ensure a
> > continuing dialogue.
Well, so far no help on getting patches or servers
fixed. Even anger won't help. So he tried simple first
grade logic:
> -----Original Message-----
> From: j l [mailto:clemptor199_1999@yahoo.com]
> Sent: Thursday, January 20, 2000 7:51 AM
> To: PCsupport
> Subject: Re: Turok 2 -read it-
>
>
> I have made this short, So you can understand You
> must
> employ a bunch of monkeys
>
> ISSUE #1 There are NO SERVERS.
> ISSUE #2 There are thousands of BUGS, One on each
Level
> ISSUE #3
> Someone has hacked the game so He is now Invincible.
> ISSUE #4
> If you press ~ in the game it will bring up a
> window,(thats a BOX) Now in that window type a
hack code in. Walk
up
> to a wall and you can see straight through
> it.Which MEANS you can sit at a wall and wait for an
> ememy to come then shoot him !
> (now I must say thats not FUN when you walk and
> someone shoots you from nowhere)
> ISSUE #5 Your server software crashes after every 3
hours.
> Please make a patch for it.
>
> P.S Just incase the people you employ there dont
> understand what a bug is I'll be happy to show you
> every bug in this game, then maybe you will think
> about getting a patch out for it.
>
> (example of a bug)
> On on of the levels you can walk straight through
> the
> wall, and you walk around outside the level
>
>
>
> I Should have known,
> Why waste my time with you people..You will read it
> have a good laugh and eat a Banana.
> You might want to check some of the turok 2 pages
Acclaim comes up with an original reply:
--- PCsupport <PCsupport@acclaim.com> wrote:
>
>
> Thank you for contacting Acclaim Entertainment.
> I will forward this to production Development.
>
>
> Thank you for writing. J.C.
> Please include all previous e-mails to ensure a
> continuing dialogue.
Knowing what would happen, he replied informing them
of what happened the last time they forwarded to someone
else. To this they replied:
Thank you for contacting Acclaim Entertainment.
Please E-mail us your inquiry and we will do the best
we can to solve
any
issues you have with our game. If you are not
satisfied with Turok 2,
we
would be happy to exchange it for Shadowman,
Trickstyle, Revolt or
Chef's
Luv Shack. All we would need for you to do is send us
back Turok 2 UPS
to:
Consumer Services
One Acclaim Plaza
Glen Cove, NY 11542
This that we have shown you was just a fraction of the e-mails
sent by this one customer. Just think of all the rest
that must have sent letters regarding the same topic. And
notice how they never once mentioned fixing the topics
that arose. Acclaim has yet to make any changes to the
game patches or servers. They most likely won't either.
Even if they learn from their mistakes and make the
changes in Turok 3, that means we have to pay 60 more
bucks for the new game! I hope I didn't scare any of you
away from buying future Turok games as i'm sure they will
fix this next time. I just wanted you all to know that
the multiplayer games arn't what they appear to be on the
box. Other than that, Turok 2 is a great first person
single player shooter.
The letters in this editorial were from a Turok 2 clan
member called B!tchass.
This editorial by NitroMX.
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